PSCN1013 – Certificate in Counselling

Learn to help others resolve difficult issues through counselling

A counsellor’s role is to facilitate the resolution of issues, whilst respecting a person’s values, personal resources, culture and capacity for choice. Counselling provides a regular time and space for someone to talk about their problems and explore difficult feelings in a confidential and dependable environment. Start your path towards becoming a counsellor today with this accredited online course.

Rated 4.48 out of 5 based on 66 customer ratings
(66 customer reviews)
Product Reviews

66 reviews for PSCN1013 – Certificate in Counselling

  1. Rated 5 out of 5

    Johana Gillum

    communication and feeback to learn from

  2. Rated 5 out of 5

    Carli Te Hira

    Nothing, i’m happy with the course material and program

  3. Rated 4 out of 5

    Hanna Louise Williams

    the flexability of the course can work and study

  4. Rated 5 out of 5

    Raewyn Watkins

    Support from the team – Less reading and a few more pictures or videos

  5. Rated 3 out of 5

    Terani Puangi

    It was done in the comfort of my own home

  6. Rated 3 out of 5

    Terani Puangi

    It was done in the comfort of my own home

  7. Rated 3 out of 5

    Terani Puangi

    It was done in the comfort of my own home

  8. Rated 5 out of 5

    Crystal McLenaghan

    I have absolutely enjoyed the Diploma in psychology and Counselling!!! i would highly recommend. the tutors have been fantastic!!! and very helpful with their feedback. Im looking forward to my next journey in this career i am so passionate about. Thanks all

  9. Rated 5 out of 5

    Sarah Cowan

    It fit my needs of a basic counselling course I could do at home

  10. Rated 5 out of 5

    Lucy Vivian Dumenu

    The course met my expectations very well, but I am wondering, if we need some practical work and if so, is possible the school could connect us to where we could have that experience or that is not really necessary I did not really know the Career academy but I am happy to have found it.

  11. Rated 5 out of 5

    Annie Lane

    I really enjoyed this course and could not recommend any improvements. I found The career academy through facebook advertising

  12. Rated 5 out of 5

    Annie Lane

    I really enjoyed this course and could not recommend any improvements. Facebook advertising

  13. Rated 5 out of 5

    Crystal Mclenaghan

    once again, i have enjoyed this course . the tutors were extremely helpful!

  14. Rated 5 out of 5

    Hannah Louise Williams

    with working full time it makes it easy to study online for me and i to be honest didnt know anything about you guys at all but am happy so far

  15. Rated 5 out of 5

    Sharon Calway

    The course has been fantastic, no issues what so ever. It is user friendly, affordable and the tutors are awesome.

  16. Rated 5 out of 5

    Sharon Calway

    It is user friendly, affordable and the tutors are awesome. The course has been fantastic, no issues what so ever.

  17. Rated 5 out of 5

    Laura Vargas

    I chose The Career Academy because I saw it in Facebook and when I called the price was convenient for me. I would like to thank Tamara Jones, Sophie Sills and Kavya Raj for their feedbacks and, most of all, for their motivational words, they encourage me to keep going and they gave me security in my writing skills.
    Thank you very much!! I felt acompanied all the way through!!!

  18. Rated 2 out of 5

    Sema Gurdag

    the way the questions are laid out is frustrating.
    i am not happy. I have to call my tutors every time i do not understand my assignment Question, so far i have rung up for them to reword the question for every assignment topic.
    sometimes i just submit my work hoping that I have understood it correctly however after the second attempt i have to call up and ask the tutor to re-read the Question even they agree the layout is confusing),
    I will need to rethink about doing future studies with career academy. halfway through the course and the way the questions are laid out is frustrating
    something needs to be done ASAP, instead of waiting for more negative feedback Iv already spoken to my tutors about this too many times.

  19. Rated 2 out of 5

    Sema Durag

    The way the questions are laid out is frustrating.
    i am not happy. I have to call my tutors every time i do not understand my assignment Question, so far i have rung up for them to reword the question for every assignment topic.
    sometimes i just submit my work hoping that I have understood it correctly however after the second attempt i have to call up and ask the tutor to re-read the Question even they agree the layout is confusing),
    I will need to rethink about doing future studies with career academy.halfway through the course and the way the questions are laid out is frustrating
    something needs to be done ASAP, instead of waiting for more negative feedback

  20. Rated 5 out of 5

    Jessica Newcomb

    success rate of full time employed students in the reviews everything was good.

  21. Rated 5 out of 5

    Beverley Kata

    The course seemed the most comprehensive and well supported of the courses I investigated. Cannot think of anything. I really enjoyed this course and found it solidified the work done in the earlier 2 certificates.loving my study, the assessments and the encouraging and helpful feedback I receive from the tutors.

  22. Rated 5 out of 5

    Vincent Keogh

    I Think everything is fine with the course and I appreciate the hard work that went into making the course work.

  23. Rated 5 out of 5

    Jessica Newcomb

    course reviews- reviews from full time workers and their success on passing the course everything was good. links to other websites or articles with further information on the topics would of been good as well

  24. Rated 5 out of 5

    Lana Delamere

    I could learn at my own pace and accessible to help. Provide other places of resource materials.

  25. Rated 4 out of 5

    Ngoc-An Lam

    Some of the questions where a bit hard to grasp and comprehend what it was aiming for.

  26. Rated 5 out of 5

    Beverley Kata

    The course offered was the most comprehensive and covered all of the aspects of counselling and psychology that I want to explore. I am also able to do the course to Diploma level. For me, returning to study after MANY years away from it, it would have been helpful to have some instruction regarding how to structure responses, as an example, how should a case study be presented and with what detail regarding the person or people the case study is on.

  27. Rated 5 out of 5

    T.J Tuta’i

    I wanted something flexible and this was perfect – Nothing to improve i have had really good experience

  28. Rated 4 out of 5

    Rebecca Hanks

    To further extend on my professional learning

  29. Rated 4 out of 5

    Rebecca Hanks

    No complaints – really enjoyed the course

  30. Rated 4 out of 5

    Karen Laurent

    had the course I was looking for

  31. Rated 5 out of 5

    Vincent Keogh

    I chose the career academy – It was the price of the course and payment methods. Maybe if their was a more reading but overall it was excellent. excellent course really enjoyed it and thanks to everyone involved in the course,

  32. Rated 5 out of 5

    Kristy Laney

    Flexibility to study online and availability of short course to see whether I would like it

  33. Rated 4 out of 5

    Grace McGregor

    Just that the tutuors say really encouraging things in their feedback which helps to make me feel motivated and successful so thank you. I hope that I am able to get the same stunning results with the rest of the diploma courses,

  34. Rated 5 out of 5

    Lisa Bradley

    I loved it, it was readable and relateable. The tutors were awesome, always helpful.

  35. Rated 5 out of 5

    Sharon Calway

    The Career Academy is a relaxed atmosphere, flexible payment options and great staff Looking forward to doing another course with the Career Academy

  36. Rated 5 out of 5

    Sharon Calway

    The Career Academy is a relaxed atmosphere, flexible payment options and great staff

  37. Rated 5 out of 5

    Sharon Calway

    I chose to study with the career academy

  38. Rated 5 out of 5

    Hayley King

    I’m a stay at home mum of 2 kids, so online study was the best option for me.

  39. Rated 5 out of 5

    Skye Andrews

    Advanced my knowlege

  40. Rated 4 out of 5

    Joanne Tomsen

    I found it on the internet and it was a good start to what I wanted to do / learn. Low course costs.

  41. Rated 5 out of 5

    Janick Joyce

    I think the course is very challenging and interesting. The tutors are very helpful.

  42. Rated 5 out of 5

    Lisa Bradley

    I am really enjoying the course and I am very much looking forward to doing the next one in my journey.

  43. Rated 5 out of 5

    Grace Mcgregor

    The feedback is really positive and encouraging Possibly could have looked at some alternate methods ie Contexual behaviour therapy (Steven Hayes PhD) or Mindfulness techniques etc

  44. Rated 5 out of 5

    Karen Frith

    This made for a great start to my 2017. I have been involved with counselling on a voluntary basis – and realised that a number of tools I used were mentioned in this course and learned lots about the skills I did not have but desired to acquire – awesome!

  45. Rated 5 out of 5

    Anne-Marie Midwood Murray

    Have yet to engage … Today is the day!

  46. Rated 5 out of 5

    Mandy Pickett

    Excellent and well organized course, with very helpful tutors and strong course content.

  47. Rated 4 out of 5

    Georgina Jones

    I am enjoying my course and learning heaps. I feel my feedback from my assigments are basic. More feedback would be good.

  48. Rated 4 out of 5

    Hanna Louise Williams

    the flexability of the course can work and study

  49. Rated 5 out of 5

    Raewyn Watkins

    Support from the team – Less reading and a few more pictures or videos

  50. Rated 4 out of 5

    Leonie Kirwan

    That I can choose my own days to dedicate to study The hard copies need better proof reading as there were a few mistakes in my papers

  51. Rated 3 out of 5

    Johana Gillum

    i love all my courses

  52. Rated 5 out of 5

    Sudhira Ramkissoon

    I have adopted what I have learnt into my daily life. I have become more intuitive to other people’s needs, practiced better listening skills and am now been kinder to my myself. I have recognised my needs as a full-time working mum and feel no guilt when I take the occasional time out for myself. The tutors are excellent and I greatly appreciate their encouraging feedback which motivates me to give off my best attempt. I’m excited about learning more and look forward to the next set of assessments Thank you Tutors! I am happy with my experience thus far and would not change any part of it

  53. Rated 5 out of 5

    Matthew Kan

    flexability in terms of when the assessments could be completed

  54. Rated 4 out of 5

    Hanna Louise Williams

    convienant for me can work full time and study

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Course structure.

Key benefits

  • Learn about the counselling process and how to talk to people about their problems
  • Advance your career by improving your communication and people management skills
  • Gain a foundation for working in counselling

 

Course summary

Investment:  $495 + GST or only $25 per week with our interest free payment plan.

Assessments:Includes case studies, quizzes and written assessments.

Delivery and support: Online, with tutor support via email or phone.

Duration: 100 hours. Learn at your own pace, but ideally complete in eight weeks.

Course Level: 4

 

Receive a FREE 12-month student membership to the International Association for Counselling

This course is accredited by ICOES

ICOES, the International Council for Online Educational Standards guarantees you a high standard of content with measurable outcomes from a reputable training organisation. ICOES is the accrediting body that establishes, monitors and continually develops the educational standards of online teaching institutions.

What our students say

★★★★★ “Excellent and well organized course, with very helpful tutors and strong course content.” – Mandy Pickett

★★★★★ “I have been involved with counselling on a voluntary basis – and realised that a number of tools I used were mentioned in this course and learned lots about the skills I did not have but desired to acquire – awesome!” – Karen Frith

Tamara – tutor

Tamara psychology tutorTamara has always enjoyed helping people to achieve their goals. She has a Bachelor of Arts with Honours from the University of Auckland, double majoring in Psychology and Neuroscience; and she is planning on pursuing her PhD in Clinical Psychology. Tamara loves cooking food for Europe in her free time.

Tara – tutor

Tara Psychology tutorTara is originally from Ireland, but has been living in Australia and New Zealand for the last few years. She has a Bachelor of Science with Honours from Liverpool John Moore’s University school of Law. She specialised in Forensic Psychology and Criminal Justice, and volunteered with domestic violence charities back in Ireland.

This course covers the following eight modules

1. PSCG158 – Learning Specific Skills

  • What is counselling?
  • Perceptions of counselling
  • Differences between counsellors, psychotherapists, clinical psychologists and psychiatrists
  • Counselling theories
  • Empathy
  • Transference
  • Directiveness, non directiveness
  • Behavioural therapies
  • Systematic desensitisation
  • Positive reinforcement and extinction
  • Goals of psychoanalytical approach
  • Defense mechanisms (repression, displacement, rationalisation, projection, reaction formulation, intellectualisation, denial, sublimation)
  • Use of psychoanalytical psychotherapy
  • Psychoanalytic techniques
  • Analytic framework
  • Free associations
  • Interpretation
  • Dream analysis
  • Resistance and transference
  • Humanistic therapy
  • Evaluating the effectiveness of therapies and counsellors
  • Case studies
  • Methods of learning
  • Micro skills
  • Triads
  • Modelling
  • Online and telephone counselling
  • Telemental health
  • Clinical considerations

2. PSCG161 – Listening and Bonding 

  • Scope of listening and bonding
  • Meeting and greeting
  • Creating a safe environment
  • Location
  • Time and duration of sessions
  • Privacy in telephone and online counselling
  • Showing warmth on the phone
  • The contract
  • Helping the client relax
  • Listening with intent
  • Minimal responses
  • Non verbal behaviour
  • Use of voice
  • Use of silence
  • Case studies
  • Active listening
  • Dealing with silent phone calls

3. PSCG193 – Reflection 

  • Non directive counselling
  • Paraphrasing
  • Feelings
  • Reflection of feeling
  • Client responses to reflection of feelings
  • Reflection of content and feeling
  • Case studies

4. PSCG190 – Questioning

  • Open and closed questions
  • Other types of questions (linear, information seeking, strategic, reflective, clarification)
  • Questions to avoid
  • Goals of questioning
  • Identification
  • Assessment
  • Intervention
  • Case studies

5. PSCG150 – Interview Techniques

  • Summarising
  • Application
  • Confrontation
  • Reframing
  • Case studies
  • Perspective
  • Summary

6. PSCG108 – Changing Beliefs and Normalising

  • Cognitive behavioural therapy
  • Changing self-destructive beliefs
  • Irrational beliefs
  • Normalising
  • Case studies
  • Designing a questionnaire

7. PSCG135 – Finding Solutions

  • Moving forward
  • Choices (reviewing, creating, making choices)
  • Facilitating actions
  • Gestalt awareness circle
  • Psychological blocks
  • Case study

8. PSCG131 – Ending the Counselling

  • Terminating the session
  • Closure
  • Further meetings
  • Dependency
  • Confronting dependency
  • Chronic callers
  • Terminating silent phone calls
  • Silent endings
  • Case study
  • Other services

Contact us

Don’t put off your career dream any longer. Unlock doors to opportunities you never thought possible with The Career Academy. Contact us today and let us help you take that next step.

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