Terms conditions

Terms & Conditions

Our Student Policy

Please read the student policy before you start your course. This document covers our full terms and conditions. If you have any queries please contact one of our Student Advisors on 0800 342 829, or email our tutors.

Student Policy NZ 050218.pdf

Payment Plan Terms & Conditions

If you complete an Interest Free Debitsuccess Payment Plan Form through the Debitsuccess provider, you are deemed to have accepted Debitsuccess terms and conditions here.

Payment Plan FAQ.pdf 

Enquiries and Feedback

You will receive a complementary phone consultation with a course adviser when you request an Information Pack. You will also be automatically added to our enews database if you make an enquiry with The Career Academy. Please advise our administrator if you do not want to receive updates from The Career Academy: info@careeracademy.co.nz

The Career Academy really appreciates the feedback that you provide on completion of your course and uses this for course improvement and marketing purposes. Please let our administrator know if you would prefer that we did not use your feedback for marketing purposes: studentservices@careeracademy.co.nz

Course Material

You will receive your welcome email and online Moodle login details to access your course content within one working day.

Application for enrolment

f you are a domestic student (as defined in section 159 of the Education Act 1989), on acceptance by the Career Academy of your application for enrolment, a binding agreement shall arise between you and The Career Academy, which shall be governed by the laws of New Zealand. By placing an order on The Career Academy New Zealand website, you confirm that you are a domestic student. Generally, a domestic students is defined in section 159 of the Education Act 1989 as:

  • A New Zealand citizen
  • The holder of a residence class visa granted under the Immigration Act 2009
  • A person of a class or description of persons required by the Minister, by notice in the Gazette, to be treated as if they are not international students.

You can access section 159 of the Education Act 1989 by accessing this link. Students who are not classified as domestic students cannot enrol in The Career Academy New Zealand as it is not a registered Private Training Establishment. We will refer you to one of The Career Academy’s international counterparts for processing (such as The Career Academy Australia PTY Ltd).

Is The Career Academy a Registered Private Training Establishment?

No - The Career Academy is not a registered private training establishment for the purposes of the Education Act 1989. It does not have accreditation from NZQA to deliver approved programmes but instead has accreditation from a number of professional industry bodies such as the New Zealand Bookkeepers Association, MYOB, International Council for Online Educational Standards, etc.

Are your courses Internationally Accredited?

Many of our courses are accredited by ICOES, the International Council for Online Educational Standards, which guarantees you a high standard of content with measurable outcomes from an ethically run training organisation.

Minimum Technical Requirements

Before you sign up to start your course you must ensure that you have Microsoft Office. Without Microsoft Office you will not be able to open or submit your assignments.

What happens if I want to cancel my course?

Students are encouraged to read the Career Academy Student Policy document to ensure that they are aware of their rights and responsibilities as a student with the Academy. Enrolment is confirmed once a student receives their Moodle login details (welcome email sent from enrolments@careeracademy.co.nz). The student has deemed to have received the email at the end of the working day and that will be their enrolment date. Cancellations within 8 working days of the enrolment date will be entitled to a full money back guarantee. Refunds will only be processed on the 20th of the month. If you cancel after this time, you will be liable to pay the full amount outstanding. The $50 payment plan establishment fee is not refundable. Requests for course cancellations or downgrades must be made by emailing info@careeracademy.co.nz and by contacting Student Services on:
0800 342 829 Ext 830.

How long do I have to complete my course?

Students have 6 months to complete their Certificate or Diploma in Xero or MYOB course and 12 months to complete their Diploma and Pathway courses. However, the Administration Pathway, Accounting Pathway, Accounting Technician Pathway for Bookkeepers and Accounts Admin & Payroll Pathways are all 18 months

When does enrolment become official?

Enrolment becomes official once the student accepts our terms and condition and the student receives their Learning Platform log in details, and if on a payment plan, pays a non-refundable $50 payment plan establishment fee.