ADMN1004 – Certificate in Reception & Office Support

Become a certified receptionist or PA in just ten weeks!

Learn key office and administrative skills, enabling you to fulfil a reception, administration or office support role.  You’ll gain an understanding of Microsoft Word, Excel and Powerpoint and grasp the principles of both verbal and written communication. Plus, our experienced tutors will support you every step of the way.

No prior experience necessary.

Rated 4.61 out of 5 based on 64 customer ratings
(64 customer reviews)
Product Reviews

64 reviews for ADMN1004 – Certificate in Reception & Office Support

  1. Rated 5 out of 5

    Janet Allen

    As I havent started the course yet I plan on starting Wednesday 11th July I have spoken with a course tutor and told her I haven’t studied in a long time and was a little overwhelmed, but I am looking forward to getting into it.

  2. Rated 5 out of 5

    Janet Allen

    As I havent started the course yet I plan on starting Wednesday 11th July I have spoken with a course tutor and told her I haven’t studied in a long time and was a little overwhelmed, but I am looking forward to getting into it.

  3. Rated 5 out of 5

    Wendy Venning

    wonderful

  4. Rated 5 out of 5

    Wendy Venning

    wonderful

  5. Rated 5 out of 5

    Chancelline Seraphin

    Good

  6. Rated 5 out of 5

    Rosemary Cornwall

    I am enjoying the course it’s really stretching me, answers have to be so precise tho. Tutors are friendly and helpful

  7. Rated 4 out of 5

    Samantha Meyers

    The course content is written well, easy instructions to follow and I am learning skills and knowledge that I feel is important. The tutors comments are helpful and they reply in an appropriate amount of time. I am enjoying this course very much

  8. Rated 5 out of 5

    Hannah Drozd

    finding it really enjoyable

  9. Rated 5 out of 5

    Arianne Whittlesea

    Good

  10. Rated 4 out of 5

    Chantelle Semple

    Course content is straightforward and easy to learn. The tutors are very helpful and direct in their comments.

  11. Rated 5 out of 5

    Samita Pillay

    As I had only high school qualification this course was easy to follow and understand.With the given time and resources I successfully completed my course.And on top of that, i have taken another course.Thank you to all the tutors with great support throughout the course.Also, big thank you to Jessica.

  12. Rated 5 out of 5

    Roxanne Petersen

    Awesome, going to do another course with The Career Academy. I chose the career academy because of The payment plan and being able to do it at home.

  13. Rated 5 out of 5

    Victoria So

    I choose the Career Academy because I liked what courses they had available and the contents of the course that I wanted to study. I really enjoyed my course and the feedback I received from my tutors and them pushing me to achieve more for my answers in my assignments I dont think the course needs to be improved

  14. Rated 5 out of 5

    Lorraine Jordan

    the templates in the word documents need improvement. I chose to study with the career academy to help me return to work

  15. Rated 5 out of 5

    Stacey Hansen

    To gain a qualification to get a step in the door to a new career path. Maybe a spell check could be done to ensure the questions are worded correctly as there were a few that could be confusing to some people.

  16. Rated 5 out of 5

    Tara Volgyesi

    I found the career academy online and it offered me the course that I wanted to do none I found every part of the course enjoyable and easy to follow.

  17. Rated 5 out of 5

    Stephanie Jacobsen

    found it on line and the course fitted in with and around work for me and the price and payment was a good choice to help me study. just the print out paper work i first got sent out was out of date. i did ring about it but no one got back to me it was a lady ringing me to see how i was going to get it sorted.

  18. Rated 5 out of 5

    Angie Rogers

    I was looking into something I could study at home, in between kids and working, wanted something I could do at my own pace, and the career academy provided me with this. Very happy!!

  19. Rated 5 out of 5

    Elanah Ruegg

    I wanted to study with them because I know their reputation is good and I wanted to have a certificate from a good place that was well-known!

  20. Rated 4 out of 5

    April Walker

    I chose to study with the career academy to upskill – The assessment questionaires need to be more precise, i found it difficult because some of the words had other meanings, I would like to sincerely thank Career Academy for all the support in helping me to achieve my certificate in Reception and office support.

  21. Rated 5 out of 5

    Kim Stratford

    I have just started the course but the help you get to learn and better yourself is amazing! All the resources and add-ons for a good price really help motivate you to achieve.

  22. Rated 5 out of 5

    Jan Odessa McCambridge

    I want to work with people like customer service,I know this will help me learn and develop my skills.

  23. Rated 4 out of 5

    Rearn Williams

    Good for upskilling! Much more flexible for those with busy lives.

  24. Rated 5 out of 5

    Bliss Hawkes

    The content of the course was very useful, it was also very convenient to do it from home in my own time

  25. Rated 5 out of 5

    Niva Chatterji

    Easiest way for me to study with 2 kids and a job from home. Nothing could be improved, everything was great!

  26. Rated 4 out of 5

    Charlie Adams

    I liked being able to do the course myself and at my own pace.

  27. Rated 4 out of 5

    Charlie Adams

    I liked being able to do the course myself and at my own pace.

  28. Rated 5 out of 5

    Talia Crawley

    I have had a lot going on personally so have not had much time to begin the course but from what i have seen, the course is very well written and easy to read/understand. The video clips are awesome to help give you a bit of a break and a different learning strategy. I respond well to variety in my learning and i am very much looking forward to getting into it properly and completing this course. Thank you Career Academy 🙂

  29. Rated 3 out of 5

    Amanda Carrington

    The tutors were good as they were able to help me with what I needed and was unsure of. I really enjoyed the course and I am using a lot of the things I learned in the course in my new job.

  30. Rated 4 out of 5

    Nicole Thompson

    The tutors are good and I enjoyed the flexibility of being able to study in my own time.

  31. Rated 4 out of 5

    Nicole Thomson

    The tutors are good and I enjoyed the flexibility of being able to study in my own time.

  32. Rated 5 out of 5

    Suzanne Hardwell

    I liked that the course is online and that you are able to do it at home. It could be set out slightly more simply for people who are not used to working with computers.

  33. Rated 5 out of 5

    Dinelle Lindroos

    The tutors were always good at answering my questions. I liked the course because of the freedom it allowed me to study in my own time – especially when juggling that around work and kids.

  34. Rated 5 out of 5

    Kelly Bedford

    I am really enjoying my course this is why I am currently enrolling in another one with you. One thing I do find difficult is jumping backwards and forwards from moodle and word checking out the assignments as i don’t have a printer to print them off. It might be good to maybe include that option into “things to help you study” that you could put on your payment plan.

  35. Rated 5 out of 5

    Anila Singh

    I found the course to be excellent. In my opinion it is best as it is. Simple to understand. I chose to study with The Career Academy because first of all it was very convenient. I chose my time to study so I was able to balance my family life and my daily routine of chores. Secondly, the fees was much lower than compared to all other institutes. Last, but not the least hassle free enrollment.

  36. Rated 5 out of 5

    Anila Singh

    The course is very good covering all the aspects of the course titles. I have broaden my knowledge and looking forward for a job with this qualification. I had very good comments on my assignments. The tutors have been very helpful and prompt in giving the feedback regarding the questions which I had and also marking of the assignments. They all had been very helpful. I have recommended a friend for studying at Career Academy.

  37. Rated 5 out of 5

    Rearn Williams

    I chose to study with the career academy because Felixibility, efficiency and recognition

  38. Rated 5 out of 5

    Maria Pritchard

    All the tutors are lovely and very helpful, they are very good at encouraging the students by giving them positive feedback,so that’s great.

  39. Rated 5 out of 5

    Tanzila Tahir Zia

    Excellent course with well organised course topics. Communication from the tutors could be a bit better.

  40. Rated 5 out of 5

    Jessica Woods

    This course was well set out , very easy to understand and complete, i highly recommend it to anyone who is wanting to upskill in this area of work. It allowed me to study from home while i take care of my children while at the same time get some qualification towards going back into the workforce.

  41. Rated 5 out of 5

    Nicole Bedford

    I have enjoyed it thoroughly. I think it’s a really great course. I’m glad I signed up to do it because it’s been really good. I have asked a few questions and the tutors always get back to me straightaway which has been really nice.

  42. Rated 4 out of 5

    Tia Carmen Smith

    Good, easy course that you can generally work through on your own. The tutors have been good at providing quick feedback on assignments.

  43. Rated 3 out of 5

    Neetha Rani Jayasanthanabalu

    I finished the course in about two months. I found it easy and accessible.

  44. Rated 5 out of 5

    Michelle Shackleton

    The tutors are good at providing feedback for my assignments. Other than that I haven’t really needed to use them, as it’s quite easy to manage and to get through on my own.

  45. Rated 4 out of 5

    Tamara Pulepule

    Good course so far – looking forward to doing more.

  46. Rated 5 out of 5

    Kerrie May

    I found the course really good and quite easy to understand.

  47. Rated 5 out of 5

    Heather Meredith

    I’ve found the course to be pretty good so far, I really enjoy watching the instructional videos too.

  48. Rated 5 out of 5

    Brittany McLean

    Really great course, super helpful.

  49. Rated 5 out of 5

    Raylee Blair

    Everything is really really good, the tutors are great and give lots of info.

  50. Rated 5 out of 5

    Kaye Dowling

    I’ve been doing administrative work for the last 15 years. This course helped me to refresh what I was doing and taught me some new things as well. I thought it was really good, and the tutors were great.

  51. Rated 3 out of 5

    Tuanelle Dredge

    The course was good. I got some good feedback from the tutors.

  52. Rated 4 out of 5

    Kaye Dowling

    They are great and the response time is fantastic.

  53. Rated 3 out of 5

    Alex Lambrinoudaki

    I like the online course and weekly payments

  54. Rated 5 out of 5

    Billie Taukiri

    Was told from a family member that career academy was a good site to gain my certificates to get a better job. an learn more skills on admin an accoounting. on my own time. Thankyou for your help. ive learnt alot through this course

  55. Rated 5 out of 5

    Bronwyn Hemmings

    The course is very interesting. Loving doing the exercises to build confidence. The videos are very clear and easy to follow.
    Had a question and it was answered promptly.
    Would recommend to my friends.

  56. Rated 5 out of 5

    Harmony Johnson

    Very helpful and fast to reply.

  57. Rated 5 out of 5

    Teri Reti

    I really liked how in some of the assessments I had to make my own thing e.g petty cash booklet, EAPS I think the course needs more of this rather than just questions to answer 🙂 It has online courses which is alot more suitable for me as Im also a solo mother who can’t afford to put my son in full time child care to do ca course at polytech. Really loved the experience with you guys thank you 🙂

  58. Rated 3 out of 5

    Amie Swift

    I joined The Career Academy because I wanted to gain knowledge to change my future job prospects.

  59. Rated 4 out of 5

    Brooke Lindstrom

    Thank you to the tutors for an awesome job. Very helpful – I loved the course. I am using the skills I learned through this course in my new job as a receptionist. Would definitely recommend to other people. 4.5 stars!

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Learn in your own time and at your own pace

Key benefits

  • Get qualified and earn more with a new job or promotion
  • Gain an employer recognised qualification
  • Learn key office and administrative skills
  • Gain a practical understanding of Microsoft Word, Excel and Powerpoint
  • Learn online, at your own pace, with tutor support by phone and email

What our students say

★★★★★ “The course is very good, covering all the aspects of the course titles. I have broadened my knowledge and looking forward to a job with this qualification. I had very good comments on my assignments. The tutors have been very helpful and prompt in giving the feedback regarding the questions which I had and also marking of the assignments. They all had been very helpful. I have recommended a friend for studying at Career Academy.” – Anila Singh

 

Endorsed by AAPNZ

Association of Administrative Professionals New Zealand Logo

Course summary

Investment: $995 + GST or only $25 per week on a payment plan. Click here to get started now.

 

Assessments: Case studies, quizzes, written assessments and practical exercises

 

Duration: Study in your own time, at your own pace. Generally students complete one module per week, with each module taking around 10 hours.

 

Delivery and support: This course is delivered online with tutor support via email or phone.

 

Access Time: You will have access to this course for up to 6 months until you complete.

 

Course Level: 4

Covering eleven modules

ADMG139 – Role of a Receptionist
ADMG154 – Effective Business Communication
CITG127 – Introduction to Microsoft Word
ADMG148 – Time Management, Ethics and Professionalism
ADMG165 – Organise Schedules
ADMG128 – Office Organisation and Procedures
ADMN127 – Workplace Health and Safety
ADMG108 – Customer Service Skills
ADMG107 – Customer Relationship Management
CITG138 – Using Microsoft Excel
ADMG110 – Dealing with Invoicing, Credit Policies and Cash Management

Contact us

Don’t put off your career dream any longer. Unlock doors to opportunities you never thought possible with The Career Academy. Contact us today and let us help you take that next step.

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