Learn key office and administrative skills, enabling you to fulfil a reception, administration or office support role.

Certificate in Reception & Office Support - ADMN1004

Rated 4.58 out of 5 based on 55 customer ratings
(55 customer reviews)

Become a certified receptionist or PA in just ten weeks!

Learn key office and administrative skills, enabling you to fulfil a reception, administration or office support role.  You’ll gain an understanding of Microsoft Word, Excel and Powerpoint and grasp the principles of both verbal and written communication. Our experienced tutors will support you every step of the way.

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Which course is right for you?

Key benefits

  • Get qualified and earn more with a new job or promotion
  • Gain an employer recognised qualification
  • Learn key office and administrative skills
  • Gain a practical understanding of Microsoft Word, Excel  and Powerpoint
  • Learn online, at your own pace, with tutor support by phone and email

Covering 11 modules:

ADMG139 - Role of a Receptionist
ADMG154 - Effective Business Communication
CITG127 - Introduction to Microsoft Word
ADMG148 - Time Management, Ethics and Professionalism
ADMG165 - Organise Schedules
ADMG128 - Office Organisation and Procedures
ADMN127 - Workplace Health and Safety
ADMG108 - Customer Service Skills
ADMG107 - Customer Relationship Management
CITG138 - Using Microsoft Excel
ADMG110 - Dealing with Invoicing, Credit Policies and Cash Management

Course summary:

Investment: $995 + GST or only $25 per week on a payment plan

Assessments: Case studies, quizzes, written assessments and practical exercises

Duration: Study in your own time, at your own pace. Generally students complete one module per week, with each module taking around 10 hours.

Delivery and support: This course is delivered online with tutor support via email or phone.

Access Time: You will have access to this course for up to 6 months until you complete.

Course Level: 4

Angela McGaw

Ange is The Career Academy's resident Francophile. She attends Auckland's Alliance Française French Film Festival every year, and her favourite movie of all time is Amélie (for its quirkiness and humour.) She loves to travel and, yes, France is one of her best-loved destinations, along with Italy and Spain.

Her career history has strong roots in the administration sector, having worked as a receptionist, PA and administrator at a major Auckland Hospital. She also has solid tutoring experience with both a private company and Unitec Institute of Technology.

Ange enjoys the variety of her role at The Career Academy and being part of a growing, fast-paced business, but says that the best part of her job is reading the wonderful feedback from happy students. She always encourages her students to go the extra mile. "Study the course material in depth, even do additional research for yourself. The more effort you put in, the more you will benefit."

What our students say

★★★★★ "The course is very good, covering all the aspects of the course titles. I have broadened my knowledge and looking forward to a job with this qualification. I had very good comments on my assignments. The tutors have been very helpful and prompt in giving the feedback regarding the questions which I had and also marking of the assignments. They all had been very helpful. I have recommended a friend for studying at Career Academy." Anila Singh

★★★★★ "This course was well set out , very easy to understand and complete, i highly recommend it to anyone who is wanting to upskill in this area of work. It allowed me to study from home while i take care of my children while at the same time get some qualification towards going back into the workforce." Jessica Woods

Endorsed by AAPNZ

Association of Administrative Professionals New Zealand Logo

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