ADMN1004 - Certificate in Reception & Office Support
Become a certified receptionist or PA in just ten weeks!
Learn key office and administrative skills, enabling you to fulfil a reception, administration or office support role. You’ll gain an understanding of Microsoft Word, Excel and Powerpoint and grasp the principles of both verbal and written communication. Our experienced tutors will support you every step of the way.
Key benefits
- Get qualified and earn more with a new job or promotion
- Gain an employer recognised qualification
- Learn key office and administrative skills
- Gain a practical understanding of Microsoft Word, Excel and Powerpoint
- Learn online, at your own pace, with tutor support by phone and email
Covering 11 modules:
ADMG139 - Role of a Receptionist
ADMG154 - Effective Business Communication
CITG127 - Introduction to Microsoft Word
ADMG148 - Time Management, Ethics and Professionalism
ADMG165 - Organise Schedules
ADMG128 - Office Organisation and Procedures
ADMN127 - Workplace Health and Safety
ADMG108 - Customer Service Skills
ADMG107 - Customer Relationship Management
CITG138 - Using Microsoft Excel
ADMG110 - Dealing with Invoicing, Credit Policies and Cash Management
Course summary:
Investment: $995 + GST or only $25 per week on a payment plan
Assessments: Case studies, quizzes, written assessments and practical exercises
Duration: Study in your own time, at your own pace. Generally students complete one module per week, with each module taking around 10 hours.
Delivery and support: This course is delivered online with tutor support via email or phone.
Access Time: You will have access to this course for up to 6 months until you complete.
Course Level: 4
Angela McGaw
Ange is The Career Academy's resident Francophile. She attends Auckland's Alliance Française French Film Festival every year, and her favourite movie of all time is Amélie (for its quirkiness and humour.) She loves to travel and, yes, France is one of her best-loved destinations, along with Italy and Spain.
Her career history has strong roots in the administration sector, having worked as a receptionist, PA and administrator at a major Auckland Hospital. She also has solid tutoring experience with both a private company and Unitec Institute of Technology.
Ange enjoys the variety of her role at The Career Academy and being part of a growing, fast-paced business, but says that the best part of her job is reading the wonderful feedback from happy students. She always encourages her students to go the extra mile. "Study the course material in depth, even do additional research for yourself. The more effort you put in, the more you will benefit."
What our students say
★★★★★ "The course is very good, covering all the aspects of the course titles. I have broadened my knowledge and looking forward to a job with this qualification. I had very good comments on my assignments. The tutors have been very helpful and prompt in giving the feedback regarding the questions which I had and also marking of the assignments. They all had been very helpful. I have recommended a friend for studying at Career Academy." - Anila Singh
★★★★★ "This course was well set out , very easy to understand and complete, i highly recommend it to anyone who is wanting to upskill in this area of work. It allowed me to study from home while i take care of my children while at the same time get some qualification towards going back into the workforce." - Jessica Woods
Endorsed by AAPNZ
Victoria So –
My work has just transferred over to Xero and we have had very little training so I wanted an online course I could do at home so I could upskill away from work and understand if we are doing it correctly. I googled the course and the career academy seemed reasonably priced for what I wanted to achieve. I have listed the tutors question as 3 but this is only because I didn’t require any help I have not had any contact with anyone. The comments I received after I submitted the assessment were very complimentary. Thank you.
Samita Pillay –
my course is going well and with the notes and videos its a lot better.The tutors are really helpful and explain my queries in detail which is for me to easy to understand .Am happy with the Career Academy course.
Lorraine Jordan –
I found the course content very helpful and very informative. The tutors were great they responded to my queries quickly and are very friendly. I am now going to concentrate on looking for employment.
Lorraine Jordan –
I chose the career academy because I wanted to help my teaching skills and have it on my resume. Everything was amazing and overall wonderful, sometimes i found it hard when the tutors would take a hole day to respond to a question asked.
April Walker –
MYOB accredited I felt the layout and having notes was a bit confusing at first, having so many notes to read and different windows open but then got the hang of it. what was actually mandatory reading and what wasnt.
Marama Haretuku –
Overall pretty good. Good advisors, clear instructions, constructive feedback. No problems!
Roxanne Petersen –
My sister has done some courses with The Career Academy and found them great The only thing I found with this course is that it was a lot bigger than I realised. In the beginning, I didnt go in and have a look at the Accounting Fundamentals and thought it was just one more topic after the Administration part. It turned out to be quite a bit more, so I was nearly caught out for time. Luckily I was given another month to finish it.
Cailin Britz –
Course material is laid out well and Tutors are very helpful in helping understand the material.
Stacey Hansen –
Needed to study online Technical…eg. loading a gst form n than formatting.
Students should be made aware the timeframe in which they should finish their course.
Although its mentioned on the terms and conditions.
Tara Volgyesi –
I chose the career academy because i wanted improve my knowledge in my work field and hope to get improvement in role by doing extra studies
Stacey Hansen –
So far it is going great. Instructions are clear and easy to understand. Have just submitted my first assignment and waiting on the grade and feedback.
Shabeena –
All of the tutors are nice but some of the tutors are more helpful then others.
Angie Rogers –
I was looking into something I could study at home, in between kids and working, wanted something I could do at my own pace, and the career academy provided me with this. Very happy!!
Elanah Ruegg –
I wanted to study with them because I know their reputation is good and I wanted to have a certificate from a good place that was well-known!
Kim Stratford –
I have just started the course but the help you get to learn and better yourself is amazing! All the resources and add-ons for a good price really help motivate you to achieve.
Kelly –
So far so good. Good to know help is on hand when you need it.
Jan Odessa McCambridge –
I want to work with people like customer service,I know this will help me learn and develop my skills.
Rearn Williams –
Good for upskilling! Much more flexible for those with busy lives.
Bliss Hawkes –
The content of the course was very useful, it was also very convenient to do it from home in my own time
Niva Chatterji –
Easiest way for me to study with 2 kids and a job from home. Nothing could be improved, everything was great!
Charlie Adams –
I liked being able to do the course myself and at my own pace.
Charlie Adams –
I liked being able to do the course myself and at my own pace.
Talia Crawley –
I have had a lot going on personally so have not had much time to begin the course but from what i have seen, the course is very well written and easy to read/understand. The video clips are awesome to help give you a bit of a break and a different learning strategy. I respond well to variety in my learning and i am very much looking forward to getting into it properly and completing this course. Thank you Career Academy 🙂
Amanda Carrington –
The tutors were good as they were able to help me with what I needed and was unsure of. I really enjoyed the course and I am using a lot of the things I learned in the course in my new job.
Nicole Thompson –
The tutors are good and I enjoyed the flexibility of being able to study in my own time.
Nicole Thomson –
The tutors are good and I enjoyed the flexibility of being able to study in my own time.
Suzanne Hardwell –
I liked that the course is online and that you are able to do it at home. It could be set out slightly more simply for people who are not used to working with computers.
Dinelle Lindroos –
The tutors were always good at answering my questions. I liked the course because of the freedom it allowed me to study in my own time – especially when juggling that around work and kids.
Kelly Bedford –
I am really enjoying my course this is why I am currently enrolling in another one with you. One thing I do find difficult is jumping backwards and forwards from moodle and word checking out the assignments as i don’t have a printer to print them off. It might be good to maybe include that option into “things to help you study” that you could put on your payment plan.
Anila Singh –
I found the course to be excellent. In my opinion it is best as it is. Simple to understand. I chose to study with The Career Academy because first of all it was very convenient. I chose my time to study so I was able to balance my family life and my daily routine of chores. Secondly, the fees was much lower than compared to all other institutes. Last, but not the least hassle free enrollment.
Anila Singh –
The course is very good covering all the aspects of the course titles. I have broaden my knowledge and looking forward for a job with this qualification. I had very good comments on my assignments. The tutors have been very helpful and prompt in giving the feedback regarding the questions which I had and also marking of the assignments. They all had been very helpful. I have recommended a friend for studying at Career Academy.
Maria Pritchard –
All the tutors are lovely and very helpful, they are very good at encouraging the students by giving them positive feedback,so that’s great.
Tanzila Tahir Zia –
Excellent course with well organised course topics. Communication from the tutors could be a bit better.
Jessica Woods –
This course was well set out , very easy to understand and complete, i highly recommend it to anyone who is wanting to upskill in this area of work. It allowed me to study from home while i take care of my children while at the same time get some qualification towards going back into the workforce.
Nicole Bedford –
I have enjoyed it thoroughly. I think it’s a really great course. I’m glad I signed up to do it because it’s been really good. I have asked a few questions and the tutors always get back to me straightaway which has been really nice.
Tia Carmen Smith –
Good, easy course that you can generally work through on your own. The tutors have been good at providing quick feedback on assignments.
Neetha Rani Jayasanthanabalu –
I finished the course in about two months. I found it easy and accessible.
Michelle Shackleton –
The tutors are good at providing feedback for my assignments. Other than that I haven’t really needed to use them, as it’s quite easy to manage and to get through on my own.
Tamara Pulepule –
Good course so far – looking forward to doing more.
Kerrie May –
I found the course really good and quite easy to understand.
Heather Meredith –
I’ve found the course to be pretty good so far, I really enjoy watching the instructional videos too.
Brittany McLean –
Really great course, super helpful.
Raylee Blair –
Everything is really really good, the tutors are great and give lots of info.
Kaye Dowling –
I’ve been doing administrative work for the last 15 years. This course helped me to refresh what I was doing and taught me some new things as well. I thought it was really good, and the tutors were great.
Tuanelle Dredge –
The course was good. I got some good feedback from the tutors.
Kaye Dowling –
They are great and the response time is fantastic.
Alex Lambrinoudaki –
I like the online course and weekly payments
Billie Taukiri –
Was told from a family member that career academy was a good site to gain my certificates to get a better job. an learn more skills on admin an accoounting. on my own time. Thankyou for your help. ive learnt alot through this course
Bronwyn Hemmings –
The course is very interesting. Loving doing the exercises to build confidence. The videos are very clear and easy to follow.
Had a question and it was answered promptly.
Would recommend to my friends.
Harmony Johnson –
Very helpful and fast to reply.
Teri Reti –
I really liked how in some of the assessments I had to make my own thing e.g petty cash booklet, EAPS I think the course needs more of this rather than just questions to answer 🙂 It has online courses which is alot more suitable for me as Im also a solo mother who can’t afford to put my son in full time child care to do ca course at polytech. Really loved the experience with you guys thank you 🙂
Amie Swift –
I joined The Career Academy because I wanted to gain knowledge to change my future job prospects.
Brooke Lindstrom –
Thank you to the tutors for an awesome job. Very helpful – I loved the course. I am using the skills I learned through this course in my new job as a receptionist. Would definitely recommend to other people. 4.5 stars!