ADMN1007 - Certificate in Medical Reception
Become a Certified Medical Receptionist in just ten weeks!
Developed by health experts, this online course will teach you to use Microsoft Office to schedule appointments, keep records and manage the day-to-day running of a medical practice. You’ll also become familiar with medical terminology and abbreviations. No experience necessary.
Key benefits
Endorsed by AAPNZ
Accredited by ICOES
ICOES, the International
Council for Online Educational Standards guarantees you a high standard of content with measurable outcomes from a reputable training organisation. ICOES is the accrediting body that establishes, monitors and continually develops the educational standards of online teaching institutions.
Course summary
This course covers ten modules
ADMG139 - Role of a Receptionist
ADMG170 - Medical Reception Service Skills
ADMG148 - Time Management, Ethics and
ADMG171 - Maintain Patient
ADMN153 - Working with ACC & Introduction to Medtech
ADMG154 - Effective Business Communication
CITG127 - Introduction to Microsoft Word
ADMN127 - Workplace Health and Safety
ADMN115 - First Aid and Medical Emergencies
ADMG107 - Customer Relationship Management
What does a certified medical receptionist do?
Certified medical receptionists perform a wide variety of tasks, from booking or checking in patients to taking vital signs and preparing patients for examinations. With exposure to many different elements of patient care, certified medical receptionists can take their careers in many directions.
What our students say:
★★★★★ "The course has been very straightforward and I have loved the tutors that have marked my work as they give great remarks in not only on my ability but most importantly in areas that i can improve in." - Natalia McFlinn
★★★★★ "The tutors have been very helpful, the introduction email and videos were very informative and it’s great that we can refer to them in the future of need be" - Jess Wilcox
Phillipa Bowden –
I really enjoyed the course with The Career Academy. The course content was great and taught me what I needed to know, and the tutors were extremely helpful.
Jodie Gray –
I chose the career academy because I can study anytime and anywhere it suited me because everything is on-line
Allison 4win –
More resources for some questions Improvement: change the name to something that is more accounting based
Everly Seo-as –
more guidelines time expectations and more tutor involvement. Was not sure where I was up to on my course except I keep notes. I didn't get any acknowledgement when I completed a section just kept going. Little interaction from any one no involvement with me as a student.
Hilda Ram –
Very easy step by step instructions to follow
Mari Schuster –
I chose the career academy because i liked that i could study from home or work. and there lots of different courses to choose from I think overall the course was 5 5 course would recommend to anyone else that was interested in this course thank you!
Rita Adjoa Kopdonu –
More separation between NZ and AUS curriculums. Recommendation from friend
Angela Ross –
maybe responding to help questions quicker, if you are working on your assignment and require some help you had to wait, replies werent instant.. online and part time courses also pricing. this was an affordable way to refresh my skills while still working. really enjoyed the power point assessment. I had not used power point very much at all. A great way to finish the course
Zelda Basson –
I really enjoyed the course, the tutors were extremely helpful throughout. The course content was awesome easy to follow and understand. I would definitely recommend The Career Academy to anyone and everyone.
Lucy Littlejohn –
I chose The Career Academy because I saw it in Facebook and when I called the price was convenient for me. I would like to thank Tamara Jones, Sophie Sills and Kavya Raj for their feedbacks and, most of all, for their motivational words, they encourage me to keep going and they gave me security in my writing skills.
Thank you very much!! I felt acompanied all the way through!!!
Karen Liddy –
Maybe a larger work load? Recommended by Karleen Elphick
Karen Hann –
Looked like a great package to give me an intro into Xero. Spoke with an recruitment consultant who spoke highly of The Career Academy Very quick feedback on the assessment. Thanks. A quick link from the end of each module back to the overall course page would be great. Having now started the Advanced Certificate in Xero i see that this one has the link, it is much quicker and easier to navigate back on completion of a module
Margaret Wiringi –
I think it is a great course to have. I have been here as a Medical Receptionist and to get certified for it is even better. Nga mihi kia Koutou katoa
Josephine Olszewski –
I absolutely loved the course! The tutors always got back to me in a short time frame.The suggestions they made if you had to re-submit were great.
Twinkle Khanna –
The course was recommended by one of my close friends.
Vaneisa Groom –
At the time I was looking to study something related to the medical field and I felt like the Career Academy was the right fit. Also the courses offered are online so not having to attend classes fits perfectly with my schedule.
Jasmine Gilroy –
I love the course. Love learning medical terminology. Haven’t had much to do with tutors.
May Forse –
I chose The Career Academy for my studies because it was easier to study at home and still do my other commitments.
Claire Elaine Muir –
I really enjoyed the course and it has given me the confidence to enroll in a full-time course at Witt in Taranaki.
Angela Ross –
Love the course and the units are well explained. Thoroughly enjoying it.
Katy Hodder –
The tutor who has been marking my assignments has always given positive feedback and provided a quick turn around with the marking. Thank you!
Pricilla Pardoe –
My sister suggested me to study with the Career Academy, I am finding the content very helpful so far.
Julia Webber –
I am really enjoying this course and the tutors are very helpful.
Julia Webber –
I am really enjoying this course and the tutors are very helpful
Natasha Singh –
They are awesome and very helpful! 🙂
Sarah Strachan –
This was the only course that allowed me to learn with the convenience of learning online what I needed, while also continuing to work.
Natalia McFlinn –
The course has been very straightforward and I have loved the tutors that have marked my work as they give great remarks in not only on my ability but most importantly in areas that i can improve in.
Natalia McFlinn –
The course has been very straightforward and I have loved the tutors that have marked my work as they give great remarks in not only on my ability but most importantly in areas that i can improve in.
Phillipa Bowden –
I really enjoyed the course with The Career Academy. The course content was great and taught me what I needed to know, and the tutors were extremely helpful.
Kavida Prasad –
I got recommended by my nephew and his friends that is the one of the best
Annette Morgan –
The course is great! It is very informative. Just sometimes I have to stop and think about what is required as the assignment doesn’t seem 100% clear but I know the tutors are there for support as are other students. I am nearing the end of the course, with 6 assignments to go and will consider what else would be worth doing.
Karleen Elphick –
Being new to the online learning and use to classroom/lecturer set up, I was apprehensive about how I would get on. The readings and course content have made me totally change my perception regarding to online learning and I tell others how good it has been for me and how good it is all going well for me. The tutor when I emailed for help for clarity on one question was helpful and like knowing they are approachable. Thank you
Jeanette Pope –
I found the course content really interesting and it was set at a level that I was happy with.
Margaret Cryer –
I chose to study with the Career Academy because I have a Science background and was keen to do the Medical Reception Course. Being online, I found it to be very practical in that I could do the assignments in my own time and at my own pace, and it has fitted in with all my other commitments. I also found paying $25/week an easy way to fund this course..
Jan Patterson –
Haven’t had any interaction with tutors yet but the courses are really easy to understand but are still challenging
Katrina Higgins –
The tutors always responded to my questions quickly. The layout of the course itself is great.
Jess Wilcox –
So far the tutors have been very helpful, the introduction email and videos were very informative and it’s great that we can refer to them in the future of need be. I am really looking forward to studying and completing this course hopefully with great success
Ravinder Kaur –
It was an interesting course and teachers are really helpful.i always get quick response whenever i need .
Donna Eagan –
I liked that the course was easy!
Adele Rheeder –
I found the tutors very helpful and always quick to help with any problems I had. The course itself is flexible and I liked knowing that there was always someone to help if I got stuck. I will definitely be recommending The Career Academy to other people.
Angelica Chamberlain –
The course was great. I found the tutors helpful, accomodating, pleasant and professional. I found Angela McGaw to be a fantastic person, as she was friendly and helpful.
The course materials were sent in a prompt and timely manner and were thorough. I pointed out a few spelling and grammatical errors to Angela.
I was very disgruntled to find that the course was not NZQA accredited. However, the staff compensated for my financial loss.
Natasha Singh –
they are awesome and very helpful
Priscilla Pardoe –
Great, tutors give great help and feedback.
Sam Spooner –
I am really enjoying the course and the tutors are really helpful.
Kimberley Hawke –
I need to work full time and i liked the idea of paying off the fee weekly rather then in one lump sum.
Rachelle Arcus –
It was the only medical administration course on offer part-time and distance learning. It is the first time I have done distance learning and appreciate that I could do it in my own time, in a world where time is of the essence. I found the tutors courteous and enjoyed the experience greatly. Thankyou Angela McGaw.
Jacqueline Lelievre –
I work 30 hours a week and have 5 kids so online study is the best option for me.
I have worked through several courses with the Career Academy. I did find certain aspects of my study challenging and I really had to work on my time management but the course content is good and the tutors are helpful.
Roselani Unu –
This course has been really good. The tutors get back through email within a few days, sometimes even the day of. Good communication.
Debbie Martin –
The online option gave me the chance to do it from home and study at my own pace but I exceeded my expectations and completed it quickly. Have already promoted the career academy to others.
Vailoto Tafea –
I like this course, though it can sometimes be a little complicated.
Hope Tautinoga-Tuilaepa –
Good, it’s quite average in terms of difficulty – not too easy or too hard. Nice tutors.
Hope Tautinoga-Tuilaepa –
Good, it’s quite average in terms of difficulty – not too easy or too hard. Nice tutors.
Louise Moka –
Online study was a very beneficial choice with me being a busy mum. The cost was manageable and the course was really appealing to me. I would have liked some more information on the Medtech side of the course, but what was included was enough to get a basic knowledge of the program. My tutor Angela was so supportive to me during the course; her comments and positive feedback were always nice to receive after submission of my assessments. Thank you so very much!
Sonia Sharma –
The reputation and respect I heard from the general public about the Career Academy encouraged me to sign up. I found it really inspiring and enjoyed the course. I like that the tutors provide help to the learners so they can be enthusiastic with their studies. Keep up the good work. Thank you for your support.
Rachelle Arcus –
I have nothing but positive things to say about this course. It’s been absolutely great and I find myself flying through the content. I haven’t had a lot of communication with the tutor as I find it easy enough to go through on my own, but the times that I have needed her she’s been very prompt at getting back to me. This is my first distance learning course and I’m really happy with it. It’s great to be able to do the course at your own pace.
Jade Carter –
Very good course! The instructions were easy to understand and the course itself was organized nicely.
Georgina Klemke –
Overall I have enjoyed the course. The tutors and staff are very helpful and provide wonderful customer service.
Georgina Klemke –
Overall I have enjoyed the course. Tutors and reception staff were very helpful and wonderful customer service.
Denise Cameron –
Other than the Medtech training, which was not very interactive, I was happy with everything in the course.
Fiona Seow –
It’s been alright overall. Not too challenging, and decent responses from the tutors (though a bit generic in terms of feedback). I prefer the medical side of this course over the reception side in terms of interest.
Poonam Sekra –
I like what I have done in this course. It’s not too easy or too hard. I’m finding it to be helpful. The tutors are always good about responding to my questions.
Alex Sherie –
The course was good, I really enjoyed it. I had a good tutors and I was really impressed. Had a bit of trouble with the last paper, but overall enjoyed the course.
Debbie Sau –
The work is very straight forward and manageable. I’m finding it relevant and interesting, and am enjoying it on the whole.
Jonelle Schwenk –
It’s really good, just finding the time is a bit tricky. It’s exactly what i wanted to learn and I’m thriving off the topic, it’s definitely right course for me! I love the feedback from tutors and the system is easy to use.
Jennifer Valk –
This is the perfect course! I like what I’ve done so far and my tutor is extremely helpful, she always helps to answer my questions and responds quickly.
Sobin Mourn –
Great course, it was challenging at times but I got a lot of good help from the tutors.
Coralie Norton –
I am enjoying what I have done so far, the course isn’t difficult and I am finding it easy. I would like to do more assessments in the future but overall the tutors are helpful.
Stephanie Nduaguba –
There’s a lot of coursework to go through but I’ve enjoyed what I’ve worked on so far. Angela is a great tutor!
Averill Kidd-Robb –
I chose to study with Career Academy as it let me do this in my own time and at my own pace. Knowing help was available when needed was good to and they didn’t have any problems answering the questions.
Pricilla Pardoe –
I’m astonished at how much I’ve learned so far! I really enjoy the medical terminology portion of the certificate, the medical reception not so much but overall I would say everything is going good and I really enjoy what I am learning.
Anita Moore –
It’s a good course. I’m enjoying it even when it gets frustrating.
Jotika Mala –
Angela has been a really helpful tutor!
Annette Morgan –
It’s not too bad in terms of difficulty, I like it quite a bite and it’s going good, just need to start on my third assignment once I get feedback from the 2nd.
Antoinette Matthews –
I have found the course to be very good I especially enjoy the convenience of being able to do it in my own time.
Carla Leyson –
I have enjoyed this course and the topics have been very relevant to my field.
Averill Kidd –
The medical reception certificate I’m in is going really good, I’m already on topic 9. I’m finding it somewhere in between easy and difficult which is a good thing, you don’t want your studies to be too hard or easy.
Paola Bellino –
Angela is a lovely tutor, she always gives great feedback.
Suzan Grant –
I’d rate this course 5/5, even though it can be hard at times. I’ve had the tutors help me but sometimes it’s still a struggle and I get some answers incorrect. I like how they’re helpful.
Vaneisa Groom –
Very interesting course and really enjoying it so far so good
Hayley Godward –
I do really enjoy it – the only I would suggest is to make the assessment questions more specific to what is covered in the modules. I love the tutors and find them to be a great help.
Kendall Fox –
Took a break to travel around and now I’m back at it again. Finding it easy and enjoyable, about to start on the medical terminology portion of the course.
May Forse –
Being able to make your own hours to study is perfect, the medical reception class is really cool and I actually like doing the research and reading for it!
Jucelia da Silva Pereira –
It’s so good! The teachers, the tutors, everyone is so so good. Not easy, yet I learn a lot.
Margaret Cryer –
Really enjoying the course, finding it really interesting. The tutors are really helpful
Jessica Davies –
I have really enjoyed this course and it has been really interesting to complete. Hoping I can get a job in Medical Reception now. Thanks to Angela for being my tutor for both courses. Have always had great feedback and nothing is too much to ask!
Amberose Carson –
Nearly finished the course and finding it to be quite easy.
Yvannah Graham –
It’s pretty good so far. Enjoy being able to do it in my own time. It’s not too complicated either.
Angelica Chamberlain –
I had been wanting to get a Medical Receptionist qualification for a long time now but have not been in a position to attend classes due to family commitments. A friend referred The Career Academy and your prices and terms are very reasonable.
Judy Chan –
Fabulous programme, need more like them. Tutors are good and the marking of assignments are quick. Thank you for the course.
Belinda Warren –
I have only been doing the course for about a week. I haven’t actually heard from my tutors yet but i know they will get to me as I have done a course previously and it was about a week before the tutor got in touch. Otherwise it seems easy and straight forward to go through on my own
Marissa Alkotub –
I’m very happy and satisfied that my tutors are there to help and replies really quickly. Answers my querries on point without having to go back and forth.
Jennifer Valk –
I am finding the course fun, with abit of challenge, but altogether fun. Thank you soo much to all the team at career academy. I highly recommend.
Jeanette Pope –
It appealed because of the convenience of studying around work and home activities. I also liked the fact the tutors had been in Medical reception roles.
The support and positive feedback comments were always encouraging and gave me motivation to keep focused to the end.
I have gained some valuable learnings by doing this course and would recommend the Career Academy courses to others who were wanting to upskill.
Samina Mohammed –
Having found the Career Academy via google i felt better and excited because the cost seemed reasonable and affordable to me and i also liked the flexibility of study time from home. I always wanted to do online course to suit my life style. It was a very interesting course . I enjoyed studying online doing lots of reaches where i have learnt so much via google. Now that i am about to complete this course , i’m so looking forward to getting a medical reception job in near future. This is my main goal.
Lena O’Brien –
I am thoroughly enjoying the course, I love learning new skills and challenges it keeps my confidence in communication and writing.
I cannot find anything to be improved so far, I always get a fast response from tutors when I sent any requests. Tutors are very helpful and explained things clear and concise.
Thank you
Noeleen Gillson –
I really enjoyed myself. I liked the convenience of studying at home.
I would have like a little more feed back from my tutor, even when you are getting things correct it is still nice to hear back.
Angelize Shortt –
The subject matter is relevant and is a phone call away. The company presents itself professional and relevant to current business and careers.
Thank you
Shauna Mills –
Clear instructions, easy for me to follow.
Jessica Harrison –
Having correspondence was best for me to further myself as i have 2 young children.
Judy Chatterley –
I am enjoying the course so far. I purchased the course notes because I like to be able to read and reread and make notes as I go. The course is very comprehensive and the links supplied for further research have been very beneficial to my study.
The one thing I am always uncertain of when completing an assignment is how much is too much, or how much is not enough. With my latest submitted assignment, CRM & MedTech there was a clear directive that no more than 6 pages were expected.
Not a biggie in the scheme of things I suppose, but knowing the anticipated length of an assignment certainly helps.
I am really enjoying the study and assignment process and appreciate receiving written feedback..
Thank you!
Charlene Tamatoa –
My tutor was knowledgeable and I can say that this course met my expectations.
Sharque Westrupp –
Great!! Very helpful.
Ruth Anderson –
Very satisfied. Thanks Sarah
Rosaleen McGreal –
I appreciated Tracey’s prompt reply as this has given me more confidence to complete the Course. I look forward
to working with Tracey over the next few months. Thankyou Tracey.
Sharon Brown –
Very happy and satisfied
Vanora Greenhalgh –
Very speedy and specific and detailed so helped me a lot
Angelica Chamberlain –
I chose The Career Academy because it was better suited to accommodate my life circumstances and the fact that I did not have to travel to go and sit in a classroom is very convenient. I am very satisfied and honestly feel that I have learned and absorbed so much information.
I feel a sense of achievement.
Thank you Career Academy.
Lilly Whanaubellass –
Hi, my weeks been great and I’ve learnt a heap of words, terms and useful info I never knew up till now. I’m fully enjoying this study as it blends in with my busy mum life as well as everyday chores. I’m usually spending a day researching and studying while they are at school and lunch then house chores and while kids asleep I may get additional study in. I do hope to complete this study and I hope I can get a job as a medical reception either within a hospital or doctors surgery.
Jessica Davies –
Good! It was online and I could work at my own pace and in my own time.
Katarina Arona –
Thank you Angela McGaw you have brighten my day. Its not everyday that I hear positive feed backs for trying my best at something that I thought I couldn’t do. I appreciate that very much and thank you.
Martinella Rogers –
Hi Angela, you wouldn’t believe this but after receiving my certificate. I went to my hairdresser to celebrate with some highlights. I told her about my certificate and she revealed that she knew one of her clients that was in the position to hire in the role I have just achieved. My hairdresser said with confidence that she could get me a opportunity to have my CV and now medical certificate screened by her client. Tonight she sent me an update saying that she like a copy of my cv and my medical certificate so I hope you don’t mind but I did include your tutor contacts details to prove that I did indeed complete my certificate. if this doesn’t go to plan, I am more than thrilled to know that hard work does pay off and i am now getting the recognition for the career i have been wanting for a long time. I leave for canada tomorrow evening so I will keep in touch with this potential career opportunity and our holiday.
Rebecca Anderson –
I would like to say that the medical reception course is awesome. I’ve just got myself a temporary fill in role at the local dentist that could lead to casual on call work. Thanks to your course. I’m going to be doing my dream job.
M A Rogers –
I choose to study with The Career Academy because of the great convenience of studying at your own pace online. I work full time and this was perfect to fit my schedule, better my skills and enhance my CV. For me personally, the course was great, straight forward and everything was helpful. If i hadn’t had prior knowledge of the basics when it came down to using Word or Excel etc, i would of taken quite a bit from this course. However, I was expecting to have more knowledge in MedTech32 software (as this is what a lot of jobs require of you in the medical receptionist field).
I would like to add, my tutor Angela has been amazing through out this whole course. Her encouragement and confidence was lifting in every feedback she gave. Could you please pass on my thank you’s for all the time she has put into marking my assessments.
Margaret Young –
I really enjoyed this course and was very pleased with the information supplied and the very friendly and helpful tutors. As a comment in I found it easy to access the website, with good tools for searching and very helpful customer services staff.
Martinella Rogers –
You are too kind, than you so much for marking my work. Your comments have been overwhelming me with high encouragement. Than you for all your help Angela, you have been amazing to communicate with throughout this whole process. Thank you so much for the Certificate. That brought a few tears to my parents eyes – it’s been a long time coming and i finally put my head down to do it. I couldn’t have done this without you!
Ashley jade Field –
I just want to say another big thank you to you for your help through the process of choosing the right courses for me. You were so helpful every time and made it a really easy process. Would love if you can pass this feedback on to your manage because i really appreciate it all! I am so excited to start my course and I already know this will just be the first one as there is others I want to do after I have completed this one! Thanks again for your help!!
Rebecca Beech –
Nothing could be improved. Decided to study this course as I wanted to get a Medical Receptionist qualification. I loved doing this course and highly recommend it.
Rechna Sethi –
Angela has been always helpful and supportive.
Rachelle Arcus –
Look….This is the first distance course I have ever done….I want to get the very most out of it and time will tell as to whether it has been worth while. Angela has to face questions from all kinds of people. To me she has always responded promptly and been encouraging and very honest. I am really enjoying the course and look forward to every challenging assignment, despite my paranoia. Would recommend it to anyone who is focused, and willing to do the yards, and if there is any course you can offer me to further my future needs I will certainly consider it going forward.
Venora Greenhalgh –
Quick response answeing all my questions.
Natalie Horrocks –
I chose to study with The Career Academy because they gave me the opportunity to study whilst running a busy household.
Denise Wi Repa –
Great thank you that we very helpful